Auto Hail Insurance Claims — We Handle the Details, You Keep the Factory Finish

Insurance help and speed for your hail claim.
We’ll guide your claim, map all damage under proper hail lights, submit any

supplements, and repair with paintless dent repair (PDR) when paint is intact.

Schedule In-Person Hail Estimate

How the claim works (simple + accurate)

Most insurers start with a photo/virtual estimate or an adjuster/drive-in. That first estimate is just a starting point.


We verify damage in-person and, if needed, submit a supplement so the approved amount matches the real repair.


1) File & get a claim number
Use your carrier’s app, website, or phone to open the claim and receive a claim #. 


2) Initial estimate (often photos/virtual)
Helpful for speed, but not final—hail is easy to undercount in photos. 


3) Required: in-person inspection at our shop
We map dents with hail lights and note any R&I items. This is mandatory for hail; we
do not provide photo estimates for hail. (It’s how we ensure accuracy and protect you from short estimates.) 


4) Supplement (if needed)
If the carrier’s estimate misses damage, we handle the
supplement on your behalf with documentation (photos, line-items).


5) Approval & scheduling
Once the supplement/estimate is approved, we schedule repairs and, if needed, help coordinate a rental.


6) Repair & quality check
We use
PDR when paint is intact to preserve factory finish; if panels are cracked/stretched or require replacement, we coordinate body-shop work for a complete result. 

Schedule Your In-Person Hail Estimate

01

What to bring


  • Claim number
  • Insurance estimate (if you         have one)
  • Any check already issued by your insurer


02

Why PDR for hail?


  • Preserves your factory paint and finish (no sanding, fillers, or repaint).
  • Faster than conventional methods in most hail scenarios.
  • Insurance-friendly
  • approach commonly used for hail claims.


03

Deductibles, rentals, and payment

  • Deductible: collected at repair.
  • Rentals: we can help set up a rental with a local provider if your policy includes it.
  • Payment/work auth: simple work authorization at drop-off; we handle insurer documentation and supplements.


04

Timelines (typical ranges)

  • Preserves your factory paint and finish (no sanding, fillers, or repaint).
  • Faster than conventional methods in most hail scenarios.
  • Insurance-friendly approach commonly used for hail claims.

05

When we team with a body shop

If paint is cracked, metal is stretched/creased, or a replacement panel is required, we partner with trusted local body shops to finish those specific items quickly and correctly—while we PDR everything that qualifies. (One seamless experience for you.)

06

Service area

We prioritize the towns impacted in each storm and routinely serve Columbia, Jefferson City, and surrounding Mid-MO communities. 

07

Warranty & reviews

All insurance hail repairs include a lifetime warranty on PDR workmanship. See what customers say below.


Frequently Asked Questions

  • What are your business hours?

    Generally 9-5 Monday, Wednesday, Thursday, & Friday.  10:30-5 on Tuesdays.  Appointments are recommended to ensure we have time blocked just for you. 

  • Do I file a claim before my estimate?

    Yes—hail is typically an insurance claim. Opening the claim gives you a claim number and speeds approvals.

  • Why can’t you do a photo estimate?

    Hail dents are hard to capture in photos; an in-person mapping under hail lights finds the full damage so your repair is properly approved.

  • What if my insurer’s estimate seems low?

    Common with hail. We document everything and submit a supplement so the final approval matches the real repair.

  • Do you work with my insurance company?

    Yes—all major insurers (we guide the process and communicate directly with the carrier).

  • Will PDR work on aluminum panels?

    Often yes—case by case after inspection.

  • How long will repairs take?

    From a couple of days for light hail to multiple weeks for severe, depending on approval, parts, and scope.

Auto hail damage? We’re here to help!

We want to help you get your vehicle back to 
like new condition, as fast as possible.  
Contact Columbia Dent Company, 
to get your claim started today! 
LEARN MORE